PriceMargin app icon PriceMargin Support for the App Store release
Official support contact

Help for pricing, purchases, and restore.

PriceMargin is meant to stay straightforward in daily use, so support focuses on the few topics that matter most: restoring PriceMargin Pro, checking a calculation, understanding saved data, and reporting a bug with enough context to reproduce it.

Direct email contact Restore guidance Useful bug report checklist

Contact support

For help, email the address below with a short explanation of the issue. Clear, specific messages make support much faster.

ek_productions@outlook.de

Restore Pro Open the Pro screen and use Restore Purchases while signed into the same Apple account used for the original purchase.
Check a result If a calculation seems wrong, send the exact values you entered and note which screen produced the result.
Local data Saved scenarios and history are kept on your device. Mention whether your issue affects saved scenarios, compare, history, or export.

Common help topics

  • PriceMargin Pro appears locked after reinstalling or changing devices
  • A calculated value does not match the pricing outcome you expected
  • Saved scenarios, history, compare, or export do not behave as expected
  • You want to erase local app data from your device

How to report a useful bug

  • Name the calculator or planning tool you were using
  • Include the values you entered
  • Describe the result or behaviour you expected instead
  • Attach screenshots if they make the issue clearer

Support scope

Support is intended for help with app behaviour, restores, pricing workflow clarity, and local data issues. If your question is about App Store billing records or Apple account purchases themselves, Apple may be the correct contact path because purchase handling is managed through the App Store.